Protea Hotel By Marriott Umfolozi River Richards Bay, Richards Bay ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Off The N2, 40Km North Of Richards Bay, Mtubatuba, Richards Bay, South Africa

Protea Hotel By Marriott Umfolozi River is situated in Mtubatuba, conveniently located near the renowned Greater St. Lucia Wetlands Park and Hluhluwe/Umfolozi Game Reserve. The hotel features a blend of leisure and business amenities tailored to various travelers. Unique experiences include world-class birding, whale watching, and access to various outdoor activities. The hotel reflects the rich African culture in its design and dining options.

Location

Protea Hotel By Marriott Umfolozi River is located just off the N2 highway, providing easy access to Richards Bay, which is 28 miles away. The surrounding areas offer abundant outdoor activities, including fishing, horse riding, and kayaking, amidst scenic natural beauty. Guests can experience the rich biodiversity of nearby nature reserves and enjoy convenient on-site parking.

Rooms

Protea Hotel By Marriott Umfolozi River offers 68 air-conditioned rooms equipped with modern amenities, including free Wi-Fi, satellite TV, and minibars. Guests can enjoy private bathrooms featuring either a bath or shower, alongside complimentary toiletries. Safety features such as safes are included in each room. Additional conveniences such as tea-and-coffee making facilities enhance the overall guest experience.

Eat & Drink

The Rivers Restaurant provides a fine dining experience in an authentic African setting, ideal for breakfast, lunch, and dinner. Guests can also relax at the Inkosi Bar or the Sundowner Deck, enjoying refreshments in a serene atmosphere. The hotel also offers versatile dining facilities for events, accommodating up to 400 delegates in conference settings and 240 guests for banquets.

Leisure & Business

Leisure options at the hotel include an outdoor pool, a garden, and a picnic area. The property features a well-equipped conference center with meeting rooms for business travelers. Various services, such as dry cleaning, luggage storage, and concierge assistance, are available to enhance guests' stays. The hotel's emphasis on accessibility ensures a welcoming environment for all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

24 m²

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

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Twin Room

Max:

2 persons

31 m²

Bed options:

2 Single beds

Garden view

Balcony

Air conditioning

room details

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Chalet

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Richards Bay 21.2 mi

Airports

Richards Bay (RCB) 25.8 mi

Ulundi (ULD) 102.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Meals!

The dinner service was remarkable, and I was especially impressed by the buffet breakfast, which had a wonderful selection of options.view full review

Comfortable Beds!

The beds were incredibly comfortable, providing a great night's sleep after a long day of adventure.view full review

Prompt Room Service

Room service was impressively quick and efficient, making it a pleasure to enjoy meals in the comfort of my room.view full review

Helpful Staff!

One staff member, Sthabiso, truly stood out; she was incredibly attentive during dinner and breakfast, ensuring my needs were met with a smile.view full review

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Baggage storage

Sports & Fitness

Fitness center
Tennis court

Guest Parking

Electric kettle

Services

Room service
Bicycle rental
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Newspaper service

Dining

Paid breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sauna

Room features

Free Wi-Fi in rooms
Sitting area
Turndown service
Ironing facilities

Bathroom

Hair dryer
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Off The N2, 40Km North Of Richards Bay, Mtubatuba, Richards Bay, South Africa

Map view

Off The N2, 40Km North Of Richards Bay, Mtubatuba, Richards Bay, South Africa

City landmarks

Lake Eteza Nature Reserve

1.6 mi

Lake Eteza

1.9 mi

Golf Course

Umfolozi Country Club

2.2 mi

Site of Aircraft Hangars. Riverview airstrip

2.6 mi

Grace Community Church

2.9 mi

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Friendly Staff

Convenient Location

Worn Rooms

Confusing Location

6.8/10

Nice

Rooms

7.2

Location

6.8

Service

7.6

Dining

6.2

Rick

United States of America, May 2024

7.4/10

The hotel has its ups and downs. The rooms are worn and tired, hinting more at a budget hotel than a Marriott. On the bright side, the spacious room with two queen-sized beds was a plus for us.

Rooms

6.0

Our room was worn and tired, more like a discount hotel. However, we appreciated the spacious layout and the two queen-sized beds.

Service

9.0

The service we received was professional, welcoming, and efficient. The staff were friendly and made sure we had a pleasant stay.

Location

7.0

The hotel's location was a bit confusing to find, notably without clear signboards. Nevertheless, being close to game drives and various facilities was convenient.

Dining

8.0

The dining experience offered a good variety of dishes, although there seemed to be some confusion with meal payments. The food quality was enjoyable.

Facilities

7.0

The hotel facilities were adequate, but we felt that some updates could enhance the overall experience.

Friendly Staff

Worn Rooms

Leo

United States of America, March 2024

7.6/10

The hotel's rooms are clean and tidy, although they had spiders and lizards in corners and on the ceiling. The service is outstanding, very friendly, and professional, except for some reservations staff. The location is excellent for game drives but not easy to find on GPS. The dining experience offers a variety of choices but could be better. The facilities are well-equipped but lack privacy due to glass elements in the establishment.

Rooms

7.0

The rooms are very clean and tidy, but with spiders and lizards present.

Service

9.0

The service is fantastic, very friendly and professional, though reservations staff may need improvement.

Location

8.0

The location is perfect for game drives and nearby facilities, although a bit challenging to locate.

Dining

6.0

The dining options are varied; however, there is room for improvement.

Facilities

8.0

The facilities are well-equipped, but the glass elements compromise privacy.

clean rooms

insects present

Howard

United States of America, February 2024

6.4/10

I had a mixed experience at the hotel. The rooms were not as expected and required some effort to get the right ones, but they were equipped with good AC. The smaller bed in my room was a downside compared to standard rooms.

Rooms

7.0

The rooms had no standing shower, only a bathtub shower surrounded by a plastic bag. Despite the initial issues, the AC worked well.

Service

6.0

The service was a bit frustrating due to maintenance issues, but the staff was friendly overall.

Location

7.0

The location had some privacy concerns due to glass walls and lacked clear signage for easy navigation. However, it offered a relaxing vibe to unwind.

Dining

5.0

The dining experience was underwhelming, with a lackluster breakfast that did not meet my expectations.

Facilities

7.0

The absence of fridges in rooms was a drawback, but the facilities were adequate for a comfortable stay.

Bill

United States of America, December 2023

6.8/10

My stay at the hotel was quite an experience. The rooms were amazing, with unique amenities like an in-suite hair dryer. However, the absence of a standing shower, only a bathtub shower surrounded by a plastic bag, and the lack of privacy due to the layout with two queen beds without a wall for the toilet and shower were a bit inconvenient.

Rooms

8.0

The rooms were amazing with the in-suite and hair dryer in the room.

Service

7.0

The service wasn't very friendly, but they were very helpful with directions. I was frustrated that some things on the property weren't fixed or maintained properly, although they did offer great services like room service, dry cleaning, and bicycle hire.

Location

6.0

The location was a bit confusing to find using GPS from the Umtubatumba side, especially without hotel signboards on the N2. However, the surroundings were well-kept and had a tropical vibe, but the lack of privacy due to the glass walls was a downside. The presence of a large toddler pool and an adult pool added to the overall appeal.

Dining

7.0

The dining experience was mixed. While the food was good, it did not meet up to my expectations. I wish it was free or at least up to the standard I anticipated. The octopus millefeuille was a standout dish.

Facilities

6.0

The facilities were interesting, but the property could use improvements for a better overall experience.

clean

lack of privacy

John

United States of America, August 2023

6.6/10

The hotel offers clean and comfortable rooms, although the bed in my room was smaller than standard. The staff is friendly and welcoming, but a minor incident during breakfast affected my experience. The location was pleasant and well maintained, with pools for various interests nearby. However, the dining experience did not meet my expectations.

Rooms

8.0

The rooms were very clean, and while mine had a smaller bed than standard, I could not ask for a better place to stay. The location of my room down two flights of stairs was a bit inconvenient.

Service

7.0

The service was welcoming and helpful, starting from the security at the gate to the staff who provided directions and advice during check-in. However, I felt a little embarrassed by the incident at breakfast.

Location

6.0

The surrounding area was well-kept and had a very tropical appearance, although it seemed more suited for locals rather than tourists. While the hotel was not far from attractions like Richards Bay and St Lucia, the view of the river was not as expected.

Dining

5.0

The dining, which was the same as the previous night, did not meet my expectations despite the option of room service.

Facilities

7.0

The facilities included amenities such as room service, dry cleaning, bicycle hire, and newspaper service, but there was no apology for the breakfast incident.

Clean

Smaller bed